Compassionate Non-Emergency Medical Rides in the Twin Cities
Safe, Reliable Rides to Your Medical Appointments
Everluma Mobility provides door-to-door non-emergency medical transportation for clinic visits, dialysis, therapy, and follow-up care. We work with DHS-funded riders and private-pay clients who need a dependable ride to their medical appointments. Reliable • Licensed & insured • Patient, background-checked drivers Serving Minneapolis, Saint Paul, and the surrounding Twin Cities area. Call us at 507-222-9109 to schedule your ride.
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Accessibility note: We can assist with walkers, canes, and foldable wheelchairs and safely store them in the trunk. We do not currently have a wheelchair-lift or ramp van.
About Everluma Mobility
Everluma Mobility is a family-run, non-emergency medical transportation service based in the Twin Cities. We provide safe, on-time rides for seniors and adults with mobility challenges who need help getting to important appointments.
We offer door-to-door trips to doctor visits, dialysis, physical therapy, hospital follow-ups, and other medical appointments. We can also assist riders who use a manual wheelchair and are able to transfer into a regular seat—your wheelchair will be safely stored in the trunk during the trip. At this time we are not equipped to transport riders seated in their wheelchair inside the vehicle.
Hands-On Assisted Medical Transport
Available for DHS-funded and private-pay riders
Some riders need more than just a curbside pickup. At Everluma Mobility, our hands-on assisted medical transport service is designed for riders who need extra support getting to and from their medical appointments.
Our drivers can steady your arm, carry small personal items, help you from your door into the vehicle, and make sure you are safely seated and buckled before we drive. We assist riders who use walkers, canes, or foldable wheelchairs and safely store mobility devices in the trunk.
We proudly serve DHS-funded riders and private-pay clients for clinic visits, dialysis, therapy, follow-up appointments, and other non-emergency medical trips.
What Is Non-Emergency Medical Transportation—and Who Is It For?
Not every medical trip needs an ambulance, but not everyone can drive themselves. That’s where non-emergency medical transportation comes in.
Non-emergency medical transportation (NEMT) provides safe rides to medical appointments that are not 911 emergencies. It’s for people who can’t easily drive themselves—such as seniors, adults with disabilities, or anyone who feels weak or unsteady before or after treatment.
Everluma Mobility offers door-to-door assistance in the Twin Cities for riders who can transfer into a regular vehicle seat. We help with walkers, canes, and foldable wheelchairs and safely store mobility devices in the trunk so you can focus on your health, not the drive.
Frequently Asked Questions
Q: What is non-emergency medical transportation (NEMT)?
A: NEMT provides safe rides to medical appointments that are not 911 emergencies. It’s for people who can’t easily drive themselves—such as seniors, adults with disabilities, or anyone who feels weak or unsteady before or after treatment.
Q: Who is Everluma Mobility for?
A: We serve seniors and adults in the Twin Cities who need extra help getting to doctor visits, dialysis, therapy, hospital follow-ups, and other medical appointments, but do not need an ambulance.
Q: Can you help with walkers or wheelchairs?
A: Yes. We can assist riders who use walkers, canes, and foldable wheelchairs. We help you to the vehicle, make sure you’re seated and buckled, and safely store your mobility device in the trunk.
Q: Do you have a wheelchair-lift or ramp van?
A: Not at this time. Riders must be able to transfer into a regular vehicle seat with or without help. We do not transport riders who need to remain seated in their wheelchair during the ride.
Q: What areas do you serve?
A: We serve Minneapolis, Saint Paul, and surrounding Twin Cities communities. If your trip is outside this area, contact us and we’ll let you know what’s possible.
Q: Is this service for emergencies?
A: No. If you are having chest pain, trouble breathing, severe bleeding, or any life-threatening symptoms, call 911 or go to the nearest emergency room. Everluma Mobility is for scheduled, non-emergency appointments only.
Q: How do I request a ride?
A: Use the contact form on our website and include your pickup location, destination, date and time of the appointment, and any mobility needs. We’ll follow up to confirm details and pricing.
Q: Do you accept private-pay, or do I need to qualify for DHS/Medicaid?
A: We proudly serve both. If you have DHS/Medicaid transportation benefits, we can work with your case manager or broker. If you prefer to pay out of pocket, we also offer private-pay rides with clear, upfront pricing.
Request a Ride with Everluma Mobility
Please tell us about your trip and we’ll get back to you to confirm details and pricing. Include your pickup location, destination, date & time, and any mobility needs (walker, cane, foldable wheelchair, etc.).